This Privacy Policy describes how Printer Updates (“we”, “us”, “printerupdate.com”) handles personal information when you visit our website or contact us. It is written to meet the requirements of the EU General Data Protection Regulation (GDPR), the UK Data Protection Act, the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), and the Children’s Online Privacy Protection Act (COPPA).
By using this site you accept the practices described below. If you disagree, please stop using the site.
1. Who Operates This Site
Printer Updates is operated as an independent publishing project at the domain printerupdate.com. For privacy-related questions, write to support@printerupdate.com.
2. What We Collect
2.1 Information You Give Us
- Content of messages sent through the contact form, including the name, email address, and subject line you provide.
- Information you include in driver requests (printer model, operating system, etc.).
2.2 Information Collected Automatically
When you load a page we automatically log:
- IP address and approximate location (city / region).
- Browser name and version, operating system, and device type.
- Referring URL (the page or search engine that sent you here).
- The URL you requested and the time of the request.
- Standard HTTP headers.
This information is kept in server logs for up to 30 days for security and troubleshooting, after which it is deleted or anonymised.
2.3 Cookies and Similar Technologies
We use cookies and comparable technologies as described in our Cookie Policy. You can accept, reject, or customise cookies through the consent banner at any time.
3. Why We Process Your Data
| Purpose | Legal basis (GDPR) |
| Serve the website and keep it secure | Legitimate interest |
| Reply to messages you send us | Contract / your request |
| Measure traffic (Google Analytics) | Consent |
| Show advertising (Google AdSense) | Consent |
| Prevent spam and abuse (Akismet, Wordfence) | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. Who We Share Data With
We do not sell personal information. We share limited data with the service providers that help us run the site:
- Hosting provider — stores the site and server logs.
- Cloudflare — content delivery and basic DDoS protection; receives IP addresses and request headers.
- Google Analytics (GA4) — anonymised traffic data.
- Google AdSense — serves advertising; may use cookies to personalise ads.
- Google Search Console — anonymised search performance data.
- Akismet — spam filtering on comments and the contact form.
- CookieYes — stores your cookie consent choice.
Each provider processes data under its own privacy terms. We encourage you to review them.
We also disclose information when we are legally required to do so — for example, in response to a court order, a valid subpoena, or a DMCA investigation.
5. International Data Transfers
The site is served from the United States. If you visit from the EU, UK, Switzerland, or any other region, your data will be transferred to and processed in the United States. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
6. How Long We Keep Data
- Server logs: up to 30 days.
- Contact form submissions: up to 24 months, then deleted.
- Analytics data: 14 months (Google Analytics default).
- Backups: rolling 90 days.
7. Your Rights
7.1 If You Are in the EU, UK, or Switzerland (GDPR)
You have the right to:
- Access the data we hold about you.
- Correct inaccurate data.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Receive your data in a portable format.
- Withdraw consent for cookies and analytics at any time.
- Lodge a complaint with your national data protection authority.
7.2 If You Are a California Resident (CCPA / CPRA)
You have the right to:
- Know what personal information we collect and why.
- Request a copy of that information.
- Request deletion of your personal information (subject to legal exceptions).
- Opt out of the “sale” or “sharing” of personal information — we do not sell personal information, but ad cookies may qualify as “sharing” under CCPA. You can opt out via the cookie banner.
- Correct inaccurate personal information.
- Not be discriminated against for exercising any of these rights.
7.3 How to Exercise Your Rights
Email support@printerupdate.com with:
- Your full name.
- The email address linked to your request.
- A description of what you want (access, deletion, correction, opt-out).
- Enough information for us to verify that the request is actually yours.
We respond within 30 days under GDPR and within 45 days under CCPA. We do not charge a fee unless your request is clearly unfounded or excessive.
8. Advertising
We show advertising through Google AdSense and similar networks. These networks may use cookies and web beacons to show you ads relevant to your interests, both on this site and elsewhere.
You can opt out of personalised advertising:
- In the US: optout.aboutads.info or optout.networkadvertising.org
- In the EU: youronlinechoices.com
- Google ad settings: adssettings.google.com
9. Children
This site is intended for a general adult audience. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If you believe a child has sent us personal information, please contact us and we will delete it.
10. Security
We use HTTPS across the site, a web application firewall, regular security scans, and limited internal access to any personal data we process. No system is 100% secure, so we cannot guarantee absolute security.
11. Do Not Track
Most browsers can send a “Do Not Track” signal. Because there is no agreed standard for how sites should respond to it, we do not currently act on DNT signals. Use the cookie banner or your browser’s cookie controls instead.
12. Changes to This Policy
We may update this policy to reflect changes in the law, our tools, or our services. The “Last updated” date at the top of the page always reflects the most recent version. Material changes will be announced on the home page for at least 30 days.
13. Contact
Email: support@printerupdate.com
General contact: printerupdate.com/contact