Refund and Returns Policy – Printerupdate.com
Effective Date: 20 Dec 2025
At Printerupdate.com, we want you to be completely satisfied with your purchase. This Refund and Returns Policy explains how you can return products and request refunds.
1. Return Eligibility
You can request a return if:
- The product is defective, damaged, or incorrect.
- The request is made within 7 days of delivery.
- The product is unused, in original packaging, and in the same condition as delivered.
Note: Some products (like personalized items) may not be eligible for returns.
2. How to Request a Return
To request a return:
- Contact us at support@printerupdate.com within 7 days of delivery.
- Provide your order number and reason for return.
- Our team will guide you on return shipping instructions.
3. Refund Process
- Once we receive and inspect the returned product, we will process your refund within 5–7 business days.
- Refunds will be made to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
4. Exchange Policy
- If you want to exchange a product, follow the same return process.
- Exchanges are subject to stock availability.
5. Shipping for Returns
- Customers are responsible for return shipping unless the product is defective or we made an error.
- We recommend using a trackable shipping service for returns.
6. Contact Us
If you have questions or need assistance with your return or refund, contact us:
Address – 30 N GOULD ST STE RSHERIDAN WY 82801
Printerupdate.com
Email: support@printerupdate.com